IT Strategy

By consistently aligning business processes and the IT environment with your business strategy, we can help your company to succeed and prosper.

Reference process models are used to analyze selected parts of the company and to quantify areas of potential in a quick and structured manner. In order to tap into this potential, we work together with you to model optimized reference processes; which then serve as the basis for deriving IT and organizational requirements. The extent to which processes should be adapted to IT, or IT to processes, is also decided at this stage. We can help you redesign your application architecture, draw up IT specifications, and choose the appropriate software. We also provide support for tenders, contract negotiations, execution planning, project management, and implementation control.

Results of business process optimization with IT

• Customized, effective, and streamlined reference business processes
• Specified IT requirements and IT support
• Fully exploited potential
• Reference organizational structure
• Reference reporting system
• Recommendations on whether to use standard and/or specially developed software (e.g. feasibility studies)
• Maximum coverage of business processes through standard software and, where required, systematic compliance with standards
• Specifications and tenders/RFPs
• Realistic execution planning (procedure model, schedule, cost-effectiveness, resource requirements, project organization)
• Optimized implementation time, cost, and risk
• High level of acceptance in the various specialist departments and IT as a result of using integrated change management methods

Our skills and experience

Our consultants understand the business requirements facing your sector and know the appropriate IT solutions:

• ERP: purchasing, production, sales and marketing, shipping/transport logistics, materials/inventory management, controlling, financial accounting, maintenance, repairs, after-sales service, human resources, R&D
• CRM and eBusiness: customer (self-)service, sales force automation, e-shops/e-selling, contact center management, analytical CRM, key account management, 1:1 marketing/customer profiling
• SCM and eProcurement: network design/logistics strategies, cooperation models, desktop purchasing, marketplaces, inventory reduction, capacity planning and optimization, potential checks

Helbling Management Consulting has executed various IT Strategy consulting mandates in a range of different sectors.